Payment / Dispatch

Shipping cost

Within Germany

We ship from 29 € free shipping, the following restrictions apply:

DPD Classic 3,95 €
Free shipping from 29,00 €
When shipping with DPD we are happy to ship to DPD parcel stores.
DHL package 0,01 - 28,99€: 4,95 €
29,00 - 149,99€: 2,90 €
from 150,00 €: free shipping
When shipping with DHL, we are happy to ship to packing stations.
UPS Standard 5.90 €
Free shipping from 150.00 €
UPS Saver Express 9.90 € Delivery on the next business day (Mon-Fri) if order & payment received by 3 pm
As some payment methods are only delayed automated release, we can offer express shipping only für the payment methods PayPal, credit card and Apple / Google Pay.

Same Day / Next Day Delivery within Berlin
Same Day delivery
within Berlin
8,90 € Delivery on the same business day (Mon-Fri. except on public holidays) when order & payment received by 1 pm. Since some payment methods are only delayed automated release, we can offer same day shipping only für the payment methods PayPal, credit card, Klarna, Slice it and Apple / Google Pay. Same day delivery is only möglich within Berlin.
Next Day Delivery
within Berlin
8.90 € Delivery on the next business day (Sun-Thu. except on public holidays) when order & payment received from 13 clock. Since some payment methods are only delayed automated release, we can offer next day shipping only for the payment methods PayPal, credit card, Klarna, Slice it and Apple / Google Pay. Next day delivery is only possible within Berlin.

To countries within the EU, Switzerland and Norway
DPD Classic 9.90 € Except: Dangerous goods such as lithium batteries / rechargeable batteries or spray cans.
DHL package 14.90 €

Payment

Pre-payment

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If you select payment in advance, we will provide you with our bank details in a separate email and deliver the goods after receipt of payment.

Payment

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Pay only upon receipt of your order. Your order will be shipped immediately (if available) and you pay the COD amount directly to the delivery person. In addition to the shipping costs, we charge you a COD fee in the amount of 6.00 € (Germany). Once you have completed your order, automatic processing and shipping of your order will be initiated. Cancellation, adding or removing an item from your order is unfortunately not possible at this point. However, you can always place a new order, or return the purchased items.

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Credit card

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When placing the order übermittteln you to the service provider Mollie at the same time your credit card details. After your legitimation as a legitimate cardholder, Mollie requests, immediately after the order, your credit card company to initiate the payment transaction. The payment transaction will be carried out automatically by the credit card company and your card will be charged.

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PayPal 

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In the ordering process, you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. After placing the order in the store, we request PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards. You will receive further instructions during the ordering process. 

Invoice

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Customers can ünnen buy via the payment service provider Klarna, on account. The full terms and conditions of Klarna can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0

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We offer a purchase on account in principle for schools, universities, public institutions or commercial customers (after testing). You pay the invoice amount after receiving the goods and the invoice by bank transfer to our bank account. We reserve the right to offer the purchase on account only after a successful credit check. We accept offered bills of exchange only in exceptional cases by virtue of an express agreement and only on account of performance. We shall charge discount charges from the due date of the invoice to the expiry date of the bill of exchange, as well as bill of exchange costs. Interest and costs for discounting or collection of bills of exchange shall be borne by the customer. In the case of bills of exchange and checks, the date of their deposit shall be deemed the date of payment. In the event of a refusal to discount a bill of exchange by our house bank, or in the event of reasonable doubt that a bill of exchange will be discounted during the term of the bill of exchange, we shall be entitled to demand immediate payment in cash, taking the bill of exchange.

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Giropay

Giropay / paydirekt is linked to your current account pknpft. Payments are debited directly from this and the value of goods of a Rücksendung there credited.

Amazon Pay

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If you pay with Amazon Pay, you can use the shipping address and payment information already stored in your Amazon account to complete your order. If you choose Amazon Pay immediately as a payment method instead of clicking on our "checkout" button, the address information for your order will be stored in your Amazon account. We therefore ask you to check whether the address information in your Amazon account is complete and up to date.

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Apple Pay

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If you pay with Apple Pay, you must be registered with the service provider Apple and have activated the Apple Pay function. By legitimizing your credentials, you confirm your payment instruction. The payment transaction is carried out immediately after placing the order.

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Google Pay

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If you pay with Google Pay, you must be registered with the service provider Google and have activated the Google Pay function. By legitimizing your access data, you confirm your payment instruction. The payment transaction is carried out immediately after placing the order.

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Klarna PayNow Direct Debit

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After successful address and credit check during the ordering process, you give the online provider Klarna a SEPA direct debit mandate with the submission of the order. Klarna will inform you about the date of the direct debit. Upon submission of the direct debit mandate, Klarna will request your bank to initiate the payment transaction. The payment transaction will debit your account automatically. For the payment processing über Klarna apply – supplementary to our terms – the terms and conditions and the privacy statement of Klarna.

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Klarna PayLater / purchase on account

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In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer purchase on account as a payment option. Please note that Klarna invoice are only available to consumers and that payment must be made to Klarna in each case. When buying on account with Klarna you always get the goods first and you always have a payment period of 14 days (unless Klarna offers promotions / offers for a longer payment period). The full terms and conditions for purchase on account can be found here:

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https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0

Klarna Immediately

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After placing the order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction to us. You will receive further instructions during the order process. The payment transaction will be carried out immediately afterwards by Sofort and your account debited.

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All further information on the payment & ordering process, you can read in our AGB.

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