Payment / Dispatch

Shipping costs

Within Germany

From an order value of 79€ we ship your order free of charge with DHL.

DHL parcel 0,01 - 78,99€: 4,95 €
Free shipping from 79,00 €
We are also happy to ship to packing stations or post offices.
UPS Standard 5.90 €
Free shipping from 150.00 €
 
UPS Saver Express 9.90 € Delivery on the next working day (Mon-Fri) if order & payment received by 3 pm
Since some payment methods are only released automatically with a delay, we can only offer express delivery for the payment methods PayPal, credit card and Apple / Google Pay.

To countries within the EU
DHL Parcel 0.01 - 199.99€: 9.90 €
Free shipping from 200 €
 

To Switzerland, Liechtenstein, Norway or Iceland
DHL Parcel 19.90 €  

Payment

Pre-payment

If you select prepayment as your payment method, we will send you our bank details in a separate email and deliver the goods after receipt of payment. The payment term is 14 days

Payment

Pay only upon receipt of the order. Your order will be dispatched immediately (if available) and you pay the cash on delivery amount directly to the delivery company. In addition to the shipping costs, we will charge you a cash on delivery fee of 6.00 euros (Germany). As soon as you have completed your order, your order will be automatically processed and dispatched. Unfortunately, it is no longer possible to cancel, add or remove an item from your order at this point. However, you can place a new order at any time or return the purchased items.

Credit card

When you place your order, you also provide the service provider Mollie with your credit card details. Once you have been legitimised as the legitimate cardholder, Mollie will ask your credit card company to initiate the payment transaction immediately after you place the order. The payment transaction will be carried out automatically by the credit card company and your card will be charged.PayPal 

During the order process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimise yourself with your access data and confirm the payment instruction to us. After placing the order in the shop, we request PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards. You will receive further instructions during the order process.

Invoice

Customers can purchase on account via the payment service provider Klarna. You can find Klarna's full terms and conditions here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0

The payment method "invoice" is only available for schools, universities and public institutions and requires the address of the institution as the delivery address. Commercial customers can only use this payment method from the 3rd order onwards.
The invoice is issued as a PDF document, which is sent as an attachment to your email. Please note that we currently do not offer invoicing via formats such as XRechnung or ZUGFeRD. By completing the order, you agree to our terms and conditions for invoicing and guarantee payment within 10 days. Every order with this payment method will be approved manually and switched to prepayment if our rules are violated.

Giropay

Giropay / paydirekt is linked to your current account. Payments are debited directly from this account and the value of a parcel is credited to it.

Amazon Pay

If you pay with Amazon Pay, you can use the delivery address and payment details that are already saved in your Amazon account to complete your order. If you immediately select Amazon Pay as your payment method instead of clicking on our "TO CHECKOUT" button, the address data for your order will be saved in your Amazon account. We therefore ask you to check whether the address information in your Amazon account is complete and up-to-date.

Apple Pay

If you pay with Apple Pay, you must be registered with the service provider Apple and have activated the Apple Pay function. By legitimising your access data, you confirm your payment instruction. The payment transaction is carried out immediately after the order is placed.Google Pay

If you pay with Google Pay, you must be registered with the service provider Google and have activated the Google Pay function. By legitimising your access data, you confirm your payment instruction. The payment transaction is carried out immediately after the order is placed.Klarna PayNow direct debit

After a successful address and credit check as part of the ordering process, you issue a SEPA direct debit mandate to the online provider Klarna when placing the order. Klarna will inform you of the date on which your account will be debited. When you submit the direct debit mandate, Klarna will ask your bank to initiate the payment transaction. The payment transaction will automatically debit your account. For payment processing via Klarna, Klarna's terms and conditions and privacy policy apply in addition to our terms and conditions.

Klarna PayLater / purchase on account

In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you the purchase on account as a payment option. Please note that Klarna invoice is only available to consumers and that payment must be made to Klarna. When buying on account with Klarna, you always receive the goods first and you always have a payment period of 14 days (unless Klarna offers promotions / offers for a longer payment period). You can find the full terms and conditions for purchase on account here:https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0

Klarna Sofort

After placing your order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account activated for online banking, legitimise yourself accordingly and confirm the payment instruction to us. You will receive further instructions during the order process. The payment transaction will be carried out immediately afterwards by Sofort and your account will be debited.

All further information on the payment & order process can be found in our GTC.

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